5.1 By using this website, you acknowledge that we will collect your personal data in accordance with our privacy and cookies policy.
5.2 DIT will process any personal data you provide in accordance with applicable data protection laws (including the Data Protection Act 1998 and the Electronic Communications (EC Directive) Regulations 2003, or any legislation which substantially amends or replaces the same). Under these laws, DIT has a legal duty to protect any information it collects from you.
5.3 DIT uses leading technologies and encryption software to safeguard your data, and keeps strict security standards to prevent any unauthorised access to it.
5.4 Our privacy policy applies only to www.great.gov.uk and www.exportingisgreat.gov.uk, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.
5.5 The www.great.gov.uk website uses ‘cookies’ to distinguish you from other users. This helps DIT to improve services for you. For more information on the cookies DIT uses and the purposes for which it uses them see our privacy and cookies policy.
6.1 You can access services on www.great.gov.uk using the digital forms on the website.
6.2 You understand that you are solely responsible for any information submitted by you to the website, (whether that information is submitted on behalf of yourself or a third party). You must ensure details supplied are true, accurate, up-to-date and not misleading or likely to mislead or deceive. In addition, you must not supply information that is discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. Failure to provide accurate or complete information shall constitute a breach of these terms of use.
6.3 You agree to inform DIT or its partners of any changes to your information, when such changes occur or when requested by DIT or its partners. You can inform DIT by emailing exportingisgreat@trade.gsi.gov.uk.
6.4 DIT has the right to refuse any and all current or future use of the service provided on www.great.gov.uk, if you provide, or if DIT has reasonable grounds to suspect that you have provided, any information that is untrue, inaccurate, not current or incomplete.
6.5 If you send the DIT information on a digital form, the details you provide may be further verified by DIT.
6.6 Your details, including your name and email address, will be stored securely by DIT in accordance with its privacy and cookies policy.
7.1 At any time, the DIT may, at its sole discretion, change or discontinue providing the services provided on any part of www.great.gov.uk without notice. DIT will not be liable to you or any third party if, for any reason, the website is unavailable or discontinued at any time or for any period.
7.2 DIT makes every effort to check and test material available for access at all stages of production. However, DIT does not guarantee that the www.great.gov.uk website will be secure or free from bugs or viruses.
You should run antivirus software on all material downloaded from the internet, including from the www.great.gov.uk website. DIT cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from the www.great.gov.uk website.
7.3 You must not misuse the www.great.gov.uk website by knowingly introducing viruses, trojans, worms, logic bombs or similar material.
You must not attempt to gain unauthorised access to the www.great.gov.uk website, the server on which the website is stored or any server, computer or database connected to our site.
You must not attack our site via a denial-of-service (DoS) attack or a distributed denial-of-service (DDoS) attack. By breaching this provision you would commit a criminal offence under the Computer Misuse Act 1990. DIT will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use this website will cease immediately.
8.1 The website is provided as an information guide only and should not be relied on as a substitute for your own research or independent advice. DIT accepts no responsibility for any loss or damage caused to any person as result of any error, omission or misleading statement in the information on this website, or due to using this website or relying on that information.
8.2 The information on the www.great.gov.uk website will be kept as accurate as reasonably possible. However, accuracy, completeness or up-to-dateness of the content of the website is not guaranteed in any way, implied or explicit.
9.1 You can ask for content to be removed from www.great.gov.uk. We’ll only do this in certain cases, for example, if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory.
9.2 Contact us to ask for content to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it. We remove content at our discretion in discussion with the department or agency responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.
10.1 To the extent permitted by law, DIT excludes all conditions, warranties, representations or other terms which may apply to the website or any content on it, whether express or implied.
10.2 The www.great.gov.uk website is targeted at UK and overseas based businesses. You agree to use the website and any services offered over the website for business or professional purposes only, and you understand that in so doing, you are operating in a business or professional context, and not as a consumer.
10.3 DIT will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, the website
- use of or reliance on any content on the website
- third parties’ use of our website and content on the website
In particular, DIT will not be liable for:
- loss of profits, sales, business or revenue
- business interruption
- loss of anticipated savings
- loss of business opportunity, goodwill or reputation
- any indirect or consequential loss or damage
10.4 DIT assumes no responsibility for the content of websites linked on the www.great.gov.uk website.
10.5 Through using the www.great.gov.uk website, you may find other businesses or individuals with whom you decide to enter into a commercial arrangement. For example, you may be an exporter who uses our website to find a buyer for your goods. You acknowledge and agree that we accept no liability for commercial arrangements entered into in connection with use of our services, and we assume no responsibility for the success or failure of any such arrangements.
10.6 Nothing in these terms of use excludes or limits liability of the DIT for death or personal injury arising from its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
12.1 You may have the opportunity to create a user account to access some secure parts of the www.great.gov.uk website.
12.2 We will take all reasonable precautions to ensure the secure storage of your account information, including your username and password.
12.3 You acknowledge that the security of your account also depends upon the design of your password, and that you should choose a password of sufficient length which cannot be easily guessed. You will not disclose your password or username to any other person, or allow any other person to access your account.
13.1 You agree to use the www.great.gov.uk website only for lawful purposes. You also agree to use it in a way that does not restrict or inhibit the use and enjoyment of the website by any third party or infringe the rights of any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within the website.
You must not use this website in a way that is reasonably seen to be offensive or damaging to any HM Government body or any third party contributor of material available on the website.
13.2 DIT reserves the right to modify, alter or otherwise update these terms of use at any time for any reason and at our sole discretion. Such changes will be made by amending this page. Please check this page occasionally to take notice of any changes DIT has made, as they are binding on you. By visiting or using the website after the posting of a modification, you are treated as having accepted the modification.
13.3 These terms of use shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms of use shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.1 To submit an enquiry, use the contact form or telephone on +44 (0) 20 7215 5000, Monday to Friday 9am to 5pm).